High Mobility's data EXPERTS are ready to help. We usually respond within a day.
High Mobility is a platform that provides raw car data from connected vehicles using a single infrastructure and standardised format, enabling seamless integration for businesses.
High Mobility serves various industries including fleet management operators as well as enablers, insurance, car subscription and rental services , and even asset tracking services.
High Mobility complies with GDPR principles and provides secure access points for data delivery (we are TISAX and ISO certified). High Mobility’s Auto API provides access to data that is cached on our Amazon AWS servers within the European Union. Our customers also need our approval before any data access is enabled. High Mobility reviews the application’s Terms and Conditions and Privacy Policy and subsequently allows the application to initiate the vehicle data access.
High Mobility provides businesses with a unified platform to access standardised, GDPR-compliant connected car data from multiple OEMs, simplifying integration and ensuring data security. The platform supports modular data delivery, allowing businesses to customize data packages for use cases like fleet management, insurance billing, and sustainability tracking. With transparent pricing, enterprise-grade API integrations, and dedicated customer support, High Mobility enables businesses to streamline operations, reduce complexity, and scale seamlessly.
Our in-browser car simulators and sandbox environment are designed to enable applications to be tested quickly and seamlessly during the development process. They operate within our sandbox environment, which simulates the Auto API by generating data and responding to API calls just like a real vehicle would. Each simulator is also unique with its own Vehicle Identification Number (VIN) bringing the testing experience close to the real world.
No. High Mobility is authorised to integrate directly with the official manufacturer back-end systems and provides you with a unified, standardised hardware-free API solution.
The High Mobility platform enables you to prototype with our test environment for free without having a registered company. If you wish to move into production mode and test with real vehicles, it will be required to provide us with registered company details, to have defined Privacy Policy, Terms and Conditions and to be GDPR compliant.This is a legal requirement necessary to collect real VIN-based car data.
Not yet as we are working on OEM contracts that would allow us to provide data globally. Currently the live car data is provided in the European Economic Area (EEA) and United Kingdom.
We support almost 30 brands via our API. All supported manufacturers with necessary documentation are listed under our Brands page.
We deliver car data securely through official OEM interfaces, packaged into a standardized format. Customers can choose to receive the data updates via REST API (Pull) and also stream it via MQTT, AWS Kynesis, AWS S3 or Azure Blob buckets. The platform’s modular design enables businesses to select relevant OEM data packages and define scopes by brand, ensuring flexibility and scalability for various use cases.
Customers can access a comprehensive list of data points, including mileage, vehicle location, energy consumption, diagnostics, and more. Our data catalog is good starting point for the more technically inclined.
Data update frequencies differ based on the OEM and use case needs. Refer to the Data page where we detailed various nuances.
Yes, customers choose their preferred OEM packages and define relevant data scopes by brand. It is even possible to choose a preferred data delivery method through our developer console.
While we do not have a separate platform or licensing fee, we have introduced a flat minimum fee of €99 per month that is credited toward your activated vehicles. Once you go over a certain threshold the minimum fee is fully consumed by the data package cost as per example on the Pricing page. In our experience, the minimum fee is usually consumed already after 20 active vehicles for popular data packages. Most of our customers do not get billed beyond their ordinary monthly data cost.
No, there are no separate platform or licensing fees beyond the monthly minimum fee and per-vehicle costs.
You are billed on a monthly basis for the actual number of activated cars during the billing cycle. We will provide you with the brands breakdown on your invoice.
The developer console provides precise cost estimates based on selected data packages and vehicle activations. Then the monthly bill is based on the actual number of vehicles you activate and receive data from.
Yes, High Mobility offers an option where customers can retain their contracts with OEMs and use High Mobility solely as a data infrastructure provider. In this scenario, customers pay only for the API usage fees without needing to establish new agreements with OEMs. This “API-only commercial model” is part of the tailored pricing plan, allowing businesses to leverage High Mobility’s unified infrastructure for secure and standardised data delivery while maintaining their existing OEM relationships.
You can use our High Mobility’s Fleet Clearance API to automate the vehicle onboarding process. This API allows you to initiate activation for a successful access to connected car data for multiple vehicles at once—making it easy to scale from a few vehicles to thousands.To ensure successful activation, vehicles must be in use (i.e., driven) and have the latest over-the-air (OTA) software updates installed. These updates are essential to enable secure data transmission and proper integration with the platform.
Activation times vary by OEM but typically occur shortly after over-the-air (OTA) updates are completed, after a short trip or in some case would require multiple trips to be completed.
We are highly committed to providing timely support when it comes to troubleshooting connectivity issues or getting customers live with their fleets. Our customers are used to email communication, Slack notifications, live status updates, scheduled maintenance alerts, and quick responses.
Customers are notified of unexpected OEM downtime activities via live updates on the Status page.
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